Covid Safety
Find out all about how we’ve made our venues Covid secure by clicking here.
How do sessions work?
Our sessions are 50 minutes long and are designed for first-timers.
Each lane consists of 2 targets, an instructor and up to 6 players.
During the session you’ll receive a safety brief, learn how to throw an axe, take part in a tournament and learn some trick shots. Ever fancied throwing two axes at once? An instructor will be on lane throughout to ensure you’re having a blast.
Bookings
What is a single ticket for a social lane?
1 Ticket per player, with up to 6 players per lane. Perfect for smaller groups or couples. You’ll be playing as a mixed group, our instructors are great at getting everyone involved and soon enough you’ll be cheering on everybody on your lane.
What is a lane package?
Lane packages provide a more private experience for larger groups. The Exclusive Lane package fits up to 6 players.
Upgrade your exclusive lane to a Hero Lane in our Bristol venue and get 1 Pizzarova pizza and 2 drinks per person.
What’s your capacity?
Each lane can fit up to 6 players and we have a lane starting every 15 minutes.
My group is too large for one lane, can we still play?
Yes, we can still get you throwing but the group will be split across more than one lane, with start times 15 minutes apart. Select your desired start times when making a booking.
Can we book a session outside of the times listed online?
Yes, please drop us an email and we will work with you to get you on the lanes. You can reach us by clicking the help icon in the bottom right or emailing us at hello@whistlepunks.com
Can I book tickets for today?
Absolutely, if there’s availability. We do always recommend booking well in advance.
Do you sell tickets on the door?
Yes, but only if our online tickets haven’t sold out. We strongly recommend booking advance online here
Can I place a deposit or reserve a booking?
No, we only ever take payment in full for bookings upon booking a session. To make payment for a corporate booking please email hello@whistlepunks.com
My Discount code isn’t working
Please ensure you’re entering your code in the correct place. When selecting your session date, you’ll see a box marked ‘Apply Promo or voucher’ – enter your code here! If you are having trouble please reach out at hello@whistlepunks.com
I need to add someone to my booking
Great, simply book another ticket for the same session and fill out the box marked ‘Joining another group?’
I can’t make the session, can I get a refund?
We offer a no-fuss refund when notified at least 48 hours in advance of your session start time.
I can’t make the session, can I reschedule?
If you contact us at least 48 hours before your session, we’ll work to find a more suitable time for you.
Do I need to arrive on time?
Yes, we do ask all players to arrive 10 minutes before their session start time to allow for checking in.
On the Day & Safety
What should I wear?
We are asking everyone who visits to wear a face covering. If you are medically exempt, please get in touch and let us know before your session. Players must wear closed-toe shoes (no flip flops) Pro tip: flat shoes are best for throwing in.
Is the venue pet-friendly?
All of our venues are strictly for humans only. No matter how heckin’ cute your doggo is!
Can we wear fancy dress?
Sure. We only ask you to keep in mind our other guests, if your costume is offensive or causing distress to other players you’ll be asked to remove it.
Do you have parking?
None of our venues have on-site parking.
Is it OK for someone to spectate?
No. Only those with a ticket will be able to enter the venue.
Can we get food and drink at the venue?
London – Soft drinks and bar snacks available.
Manchester – Beers, ciders and bar snacks available.
Bristol serves the finest Pizzarova pizzas and has a well-stocked bar of beers, ciders, wines and soft drinks.
Is axe throwing safe?
Our sessions take place under highly controlled (but still fun) conditions. Axes are only ever thrown down empty, enclosed lanes under the watchful eye of an experienced instructor. As a result of rigorous testing, our axes and flooring have both been designed to reduce any unwanted bounces. Safety is our highest priority and we are continually reviewing and updating our practices to prevent any dangerous situations before they occur.
If you would like to read more about our commitment to safety go here.
Can we drink alcohol beforehand?
We strongly advise against drinking alcohol beforehand. Should our instructors believe you’re behaving in an unsafe manner you’ll be relegated to a spectator role for the remainder of the session.
Is this for 18’s and over only?
We don’t allow entry to any of our venues to those under the age of 18. We operate a challenge 25 policy so please bring ID.
Can I play if I’m pregnant?
Axe throwing is a relatively low-intensity activity so there is no reason why you can not play. If you have any concerns please consult a doctor. If you are in the third trimester of your pregnancy, or up to 6-months post-partum, we strongly suggest speaking with your midwife or doctor before booking.
Also, congratulations!
Gift certificates
How do I redeem my gift certificate?
Select your venue, session date, session time and then fill out your booking details. Once you get through to the payment page, select ‘Pay by Gift certificate’
Enter your Gift certificate code (begins with a G) and hit apply to redeem the certificate balance against the invoice total. If there is any balance remaining it can be used at a later date.
If the gift certificate balance was not enough to cover the whole transaction amount, you can make a payment via credit card for the rest. You are able to use more than one gift voucher to clear the balance of a booking.
My voucher is in date but says ‘INVALID’ when entered.
Please make sure you’re entering your code on the final payment page and not the box marked ‘Apply promo or voucher’.
My gift certificate expires today, can I book a session for tomorrow?
You totally can, the expiry date only refers to when the booking must be placed by.
Corporate hire
Can we book the whole venue?
Of course. Reach out to us so we can help you out with that. Our team are pretty nifty and will get back to you within 24 hrs. Hit the help icon in the bottom right or email us at hello@whistlepunks.com
Contact
Got a Question?
Reach out by hitting the help icon in the bottom right. Our team are friendly, helpful and will respond within 24 hours. You can also reach us by emailing hello@whistlepunks.com
Boris Bucks Guarantee
What’s the £5 Boris Bucks guarantee?
If government restrictions mean we can’t run your booked session and you choose to rebook with us, we’ll give you a £5 voucher for each ticket in your booking. It’ll be yours to spend on drinks, snacks or merchandise on your rescheduled day of play.
Just want a refund? That’s fine too, but no Boris Bucks for you.
(£5 voucher valid on rescheduled day of play only. One voucher per ticket. Redeemable against drinks, snacks or merchandise. No cash alternative. No change given.)