FAQs

General

How do I book?

Just head over to our booking page. Simply put in your number of players and follow the instructions to book and pay for your event online.

Can I give you a call?

We don’t have phone lines so we are unable to receive calls. If you click on the ‘help’ button on each of our pages our customer service team will be in contact as soon as possible, we are in the office from 9:30 – 17:00.

Is it free to spectate?

Yes, you’re more than welcome to spectate, you may experience the very real phenomenon of axe envy though. We can only allow over 18’s into the venue, even if they’re just spectating.

Is it good for Stag and Hens?

Does a one-legged duck swim in a circle? Of course it does and of course axe throwing is the perfect activity for one last day/night of freedom for stags and hens! Please refer to our alcohol policy, we don’t want you to miss out because you’ve had one too many Lambrinis.

Can I get food and drink at the venue?

Unfortunately, we don’t sell food at the venues, we only serve good times with a side of competition. We have a small snack bar selling hot & cold soft drinks as well as crisps and other snacks. For our favourite places to eat near the venues please see our blogs on Manchester and London.

How long is a session & what do we get?

Our sessions are run on 5 lanes (4 in Manchester & Birmingham) 12 players per lane, 1 instructor per lane and last 1.5 hours.

During this time we:

  1. Give you a safety briefing and if it’s a mixed group we get you out of your shells and into a sociable, urban axe throwing mood.
  2. We teach you how to sling an axe like a boss, giving group instruction then brief individual coaching to hone your technique.
  3. Then once you’re happily smashing targets we’ll get you straight into a tournament.
  4. We crown the tournament winner and celebrate with everyone else.
  5. At the end of the session we take some awesome photos for you to remember your amazing time throwing axes.

Do you have parking at your venues?

Unfortunately, we don’t have our own parking facilities. Our Manchester and Birmingham venues have NCP car parks nearby and London has some street parking available.

Can we wear fancy dress?

Yes. Absolutely, yes.
The only thing we ask is that you keep in mind other people will be in the venue and if your fancy dress is causing distress or offence to others we may ask you to remove it.

Safety

Is it safe?

Axes are only ever thrown down empty, enclosed lanes under the watchful eye of an experienced instructor. As long as you follow the rules and listen to your instructor at all times it’s a safe activity.

Is axe throwing for over 18’s?

Yes, we are an adults-only establishment and that includes spectators. This is grown up fun, yo. If we think you look under 25 (you lucky thing) you might be asked for valid ID to prove your age

Are we allowed to drink alcohol?

If you’re not able to follow our team’s instruction or you can’t conduct yourself in a safe manner you won’t be allowed to take part. Let’s save the celebratory drinks for afterwards, strawberry daiquiri for us please!
Also, drugs are for mugs, so the same goes for illegal substances!

What should I wear?

No open-toed shoes. We love flip flops as much as the next person (or probably more), but they won’t cut it on our throwing lanes! Pro tip: flat shoes are best for throwing in.
Stay comfy. Wear whatever you like, but if it restricts your arm movement it’s gonna mess with your aim and we’re not giving you pity points for that. We might give you points for fancy dress though…

Can I play if I’m pregnant?

Axe throwing is a relatively low intensity activity so there is no reason why you can not play. If you have any concerns please consult a doctor. If you are in the third trimester of your pregnancy, or up to 6-months post-partum, we strongly suggest speaking with your midwife or doctor before booking.

I have restricted mobility, can I still play?

We want to make sure that everyone can have the authentic Whistle Punks experience and as such we will always make arrangements to accommodate anyone who may have restricted mobility. This is a low-intensity activity but it does require some level of movement. If you are unsure about whether or not you’d be able to take part please send over an email to hello@whistlepunks.com and we can have a chat about how to support you during the session.

Can I bring my own axe?

Ain’t nobody got time for that! Our axes take a battering on the lanes and we don’t want to inflict that upon your own axe. Plus we wouldn’t want anyone to have any disadvantage now would we, Whistle Punks approved axes keep a level playing field.

Booking

Can I add another person to my booking later?

Yes, just book another ticket and in the ‘joining another group’ box tell us the booking they’re joining. This only works if there are tickets left!

What do I do if I have not received my confirmation?

Sometimes our booking confirmations will bounce or go to spam. If you don’t receive your confirmation, check your spam folder and then click on the help button on our website to contact our customer service team. They will get back to you during working hours.

Can we pay on the door?

Book those tickets online fo’ sure. On occasion our venues may have room to squeeze you into a session but our online bookings get priority! Book online and be safe in the knowledge of forthcoming axe throwing joy!

My gift voucher isn’t working!

The most common issue we see with gift vouchers are that the code is entered in the wrong area.

This guide will show you where to enter your gift voucher code.

Please note: Expiry date pertains only to the date on which the session must be booked by and not the date of the session itself. For example, a gift voucher with an expiry date of October 1st would still be able to book a session for after October 1st as long as it is booked on or before September 3oth.

Can we book tickets for today?

We have a 10 hour cut off point which means the latest time you could book an 8:00 pm session would be 10:00 am the same day. We always recommend booking your session in advance to avoid missing out on an axe-ellent time!

What’s the maximum number of players?

We can take up to 48 in all sessions (London can take up to 60). By booking all of the tickets available in a session you’d have the whole venue to yourselves.

To get a whole lane to yourself you need to book all 12 tickets regardless of the number of players. 1 lane = 12 tickets, 2 lanes = 24 tickets, 3 lanes = 36 tickets.

Can I cancel or change my booking?

Tickets are non-refundable and non-transferrable. Please make sure you’re able to attend the session before you book as once you’ve bought your tickets we can’t refund or move them to a different date/time.

What if we want to play at a different time to those listed?

We do run private events out of hours for large groups of around 24+. Please contact us at hello@whistlepunks.com

Can we have a lane to ourselves?

Each lane has two targets and takes up to 12 players, so if you want your own lane all you have to do is book 12 tickets. 2 lanes? That’s 24 tickets. And so on…

Can I pay a deposit, or reserve now and pay on the day?

We’re straightforward kinda people, so it’s full payment up front. We don’t hold tickets or reserve spaces.