COVID Safety

It means we are following the strict guidelines set by the government which allows us to deliver safe and fun experiences to our players. We have assessed every part of our experience; the spaces we provide, our team, the training given to them, the way our players move through our venues, our food and drinks and how we look after you. We are also having monthly health and safety reviews, in addition to regular daily deep cleaning of the entire venue, with a higher focus on frequently used areas/surfaces.

If you would like to see a copy of our Risk Assessment please email hello@whistlepunks.com and we email this over to you.

Each lane is a semi private space which keeps you separate from the majority of other groups in the venue and we have floor markings which will ensure all groups are staying a safe distance from one another. We have also staggered start times for each lane to reduce the chance of crowding.

Yes, we will have hand sanitiser stations throughout the venue, including on the lanes and all areas you’d pass through during your visit with us.

Each axe is deep cleaned before your session starts. You will be given your own axe at the start of your session and will be the only person using this axe for the entirety of your session. Once the session is finished each axe will be deep cleaned ready for the next session

When you arrive at the venue, we will ask you to check-in. One of the team will then take you straight to your lane. When moving around the venue we ask all of our players to look out for each other, waiting to let each other pass in narrower places and ensuring a safe and sensible distance is kept at all times. Our team will be on hand to ensure no bottlenecks or crowding occurs.

There may be parts of the venue which are not in use when you visit. These will be clearly cordoned off with relevant signage to let you know.

No, our bar won’t be open for customer use at this time. Drinks, snacks and food can be ordered from our team members who will be on hand to provide anything you need and allow you to pay by card at your lane. We feel this is the safest way to proceed, minimising crowding and unnecessary interactions.

At this time we are only accepting pre booked sessions via our website. This is so we can ensure we have a manageable number of players in our venues at all times.

Our instructors will wear visors as well as keeping a 1m+ distance from players. As always, instructors are there to guide you through the fun safely. That’s why they have an extra layer of protection to allow them to continue to provide an outstanding experience while minimising any transmission risk between themselves and players.

All of our team have taken part in extensive Covid safe training, before returning to the workplace, in order to keep our players and their colleagues safe.

Our team has only been tested for Covid-19 when directed to do so by a healthcare professional. All members of the team have their temperature checked upon arrival.

By signing the waiver before arriving at the venue, we can avoid having groups of people in small spaces that would make social distancing impossible.

Yes, we will be checking everyone’s temperature who enters the building. We will be using a temperature gun upon arrival (no thermometers, we promise) and anyone with a temperature of 37.8C or over won’t be permitted to enter. We will exclude the whole group not just the individual with the high temperature and we will of course be more than happy to rearrange the booking for you.

Yes. They will be deep cleaned at regular intervals throughout the day to ensure the highest standards of cleanliness.

If you feel the need to wear a face mask/covering during your session, that is totally fine to do so but we do not require it. Gloves are not permitted when throwing but be assured that axes are deep cleaned before and after each session and you won’t be sharing an axe during your session.

Your group may be asked to wait outside for a short time to facilitate safe customer flow through the venue

We aren’t allowing spectators to enter the venue without a ticket unfortunately. We want to keep all of the available space for those who are throwing axes.

Our social lanes will be reduced from 10 players to a maximum of 6. Our exclusive lane packages will still have room for 10 players but all players must be from a maximum of 2 households. This is subject to Government advice and may be adjusted if and when that changes

We are also staggering session times to ensure we don’t see large groups of people arriving at the same time and causing crowding.

Our instructors are experts at getting everyone up to speed and smashing bullseyes in no time. As our instructors will be wearing visors they’ll still be able provide you with a fantastic experience.

No, but we have plenty of snacks and drinks in the venue and our team can help you out with getting what you need.

Do not attend your session if you or someone in your household has Covid-19 symptoms. Please email us at hello@whistlepunks.com and one of the team will be able to reschedule your session.

Of course! Axe clinking or ‘air high fives’ are recommended but feel free to get creative with it.

If you feel uncomfortable during your session please speak to one of our managers who will be more than happy to discuss our in-venue covid safety measures. If you feel safer on another lane we will endeavour to accommodate that where possible.